❓ Frequently Asked Questions (FAQ)

1. How does buying from this store support the Da Vinci Glamping project?
Every purchase is more than apparel: it’s a contribution to the Da Vinci Glamping vision in Colorado. Each order helps us build the foundations of a real eco-glamping site — from sustainable domes to community spaces under the stars.

2. Where do the products ship from?
Our products are fulfilled on demand by our partner Printful, with facilities in the US and Europe. This means faster local shipping and reduced carbon footprint — no mass overproduction, only what you order.

3. How long does shipping take?
All products are made-to-order. Typical production + delivery time is 7–14 business days in the U.S. and 10–20 business days internationally.

4. Where are the products made?
We work with Printful® and selected eco-suppliers. Blank products are sourced globally (USA, EU, Asia) and customized with our Da Vinci Glamping® designs.

5. Are the products sustainable?
Yes. Most items are organic cotton, recycled polyester, or eco-certified. By producing only on demand, we reduce overproduction and waste.

6. What is your return or exchange policy?
Since everything is made-to-order, we don’t stock items. If your order arrives damaged, misprinted, or defective, we’ll replace it at no cost.
For size exchanges or other reasons, please contact us at stefano.paglierani83@gmail.com within 14 days of delivery.

7. How does this store connect to the Da Vinci Glamping project in Colorado?
This store is the first building block of the Da Vinci Glamping® vision — Renaissance Spirit, Colorado Soul. Every purchase supports the future eco-resort in Colorado and spreads the brand worldwide.